Sumit Ganguly, CEO, GAVS Technologies

GAVS Technologies

Thes landscape of business today – big or small, local, or global, have access to benefits that come from an ever-growing set of technology enablers. From delivering operational efficiency and enhancing customer experience, to opening up newer business models – technology now has the power to deliver true differentiation without actually making its presence felt. AI is an example of one such technology that is touching business across the board. Today, businesses have just begun their journey on the maturity curve for AI. It is no secret that AI has the potential to deliver significant business outcomes. One such firm that brings to bear the power of AI-led Managed Services and Digital Transformation is GAVS Technologies. With best-in-class AI products and platforms, the firm enables organizations to reduce costs while accelerating business outcomes.

GAVS has changed IT Enterprise operations through ZIF™ (Zero Incident Enterprise™). GAVS’ AIOps platform, ZIF ™, enables proactive detection and remediation of incidents and increases uptime, helping organizations drive towards a Zero Incident Enterprise ™. ZIF ™ is an on-premise and SaaS solution, enables IT deliver high performing systems with end-to-end visibility that helps manage and optimize resources and assets, and drives value for businesses. GAVS has transformed IT Enterprise delivery through ZIF’s Discover, Monitor, Analyze, Predict, and Remediate modules, to optimize IT infrastructure performance, prevent data disasters and enhance business services continuity

Over the last several years, GAVS has worked with a number healthcare companies globally. With clients across the ecosystem of Providers, Payers, MedTech, and Life Sciences organizations offering solutions in the space of  AI-driven Operations, EHR Modernization, Data Management, Integration and Interoperability, Business process automation, Telehealth to enhance Patient and clinician Experience while leveraging Predictive Analytics to drive business efficiency.  GAVS’ IP is at the center of these solutions – to that end, GAVS technologies has recently received two US patents for the algorithms that are at the heart of the ZIF platform. 

Real Intelligence propelling Artificial Intelligence

Talking about leadership, Sumit Ganguli is the CEO & heads GAVS Technologies. He is likewise on the leading body of a few technology companies. He is an Electrical Engineer, has a PG in Management from IIM Kolkata, and an Advanced Professional Certificate from Stern School of Management, NYU. He has also completed an OPM Executive Program at HBS. Sumit has been in the IT industry for the last 25+ years and is captivated with the recent fads in innovations in Predictive Analytics, AI, Automation, and so on and is advancing a portion of these skills at GAVS. He is a solid advocate of Culture in the corporate world, and accepts, "Culture eats strategy for breakfast". The leadership team at GAVS and Sumit would like to create a company of "Purpose" within GAVS and espouse the values of Respect, Integrity, Trust, and Empathy through their business interactions.

When it comes to Ethics and Principles, Sumit believes that organizations should be driven by a strong sense of governance and transparency by professional management. 

Additionally, Sumit has also been the Head of M&A, Consulting, and Global Sales for a publicly traded (NASDAQ) IT Services company. He has been an Adjunct Professor teaching Executive MBA and Part-time MBA students at Rutgers University, State University of New Jersey. He is one of the founding charter members of TiE NJ/Phily and has been a guest speaker at various industry forums, Universities, and MBA schools.

Recent Association to gear-up for a fast-paced future

GAVS is currently working with Kedaara Capital who have come onboard as a majority investor in GAVS. With industry stalwarts like Pramod Bhasin, (pioneer of the outsourcing industry in India), and Keith Pitts (ex-chairman of one of the largest For-Profit Healthcare Institutions in the USA) and others from, Clayton Dubilier & Rice on its board, GAVS Technologies is set on the path for growth. With over ~US$ 3.9 billion in investments. 

Kedaara Capital brings exceptional leadership and value creation for stakeholders across their investment portfolio. 

Faced Paced Services for Fast-Paced World

GAVS Technologies has catered to large enterprises in the past that has helped them to understand the challenges that their customers face. What makes their brand unique is the insightful market knowledge combined with the zeal of continuous innovation for customers, exhilarating implementation, and the transforming abilities of their products. The competency to intelligently automate the work processes, carry out testing, and provide assurance that it will work fine is primarily because of the toolsets that they have.

GAVS Technologies adds, “Our offerings are based on AI/ML and are AI-led. We also provide the service availability called zero downtime and zero data loss which can bring in zero data loss and not have any downtime. All of these at a much lower cost and continuing the business as usual without any disruptions makes us stand out in the highly competitive market.”

Working on prime principles of Customer Centricity

“The foundational business policy at GAVS is customer centricity, addressing the platform to meet the aspirations of our clients with value-based solutions. The primary agenda we follow is to be known in the digital engineering and AI space across multiple industries,” says GAVS technologies.

Health-tech is a very important agenda at GAVS, to contribute to it, GAVS has a collaboration with Premier, Inc in the name of Long 80, LLC. for a strategic joint venture in the healthcare industry. The Long 80 Institute of Healthcare AI Technology (LIHT) was founded in order to further contribute to the creation of a pool of proficient, healthcare domain-ready workers. The institute provides technology and business professionals with structured skill development programs to build competency in the healthcare domain, pursue opportunities in the HealthIT space, and foster healthcare innovation.

In order to further empower organizations to utilize the benefits of this rapidly transforming technological landscape, GAVS is partnering with NASSCOM's CoE for IoT and AI to provide a platform for technology collaboration and incubation.  The first manifestation of this partnership is the HealthTech Start-up Accelerator at the vibrant GAVS facility in Chennai. The focus is on technology innovations in healthcare and opportunities for start-ups/innovators for strategic tie-ups, co-development, and investment opportunities to develop, test, and go-to-market in deep tech technologies such as AI, ML, IoT, AR/VR, Robotics, etc. Jointly, GAVS and the NASSCOM CoE will aim to prioritize healthcare analytics in India, strengthen the healthcare system in the country and ultimately take the model globally.

Excelling in creating a Healthy Work Environment

When asked about the importance and implementation of a Healthy Work Environment, GAVS Technologies had a lot to contribute on the topic to InnerReview Magazine. The firm says, "A Healthy Work Environment is often mistaken for some superficial elements like offering foosball tables, midweek beer parties, and coupons to a game. At GAVS, we believe in running the company on values that are immutable and outlast the test of time. These values are the bedrock of all our interactions with our clients, colleagues, investors, and all other stakeholders… and that, for us, is humanizing our company. 

Summarized as our RITE values, we stand on the 4 pillars of Respect, Integrity, Trust, and Empathy. We Respect the ideas, points of view, and approaches of our employees, encourage them and promote a genuine sense of egalitarianism. All our interactions are based on Integrity - you cannot be a little dishonest. We need to trust the intentions of our colleagues. That's what we consider the most important elements of a healthy work environment for any enterprise."

Furthermore, GAVS adds, "An organization should believe in creating a culture where the purpose of the organization is larger than the individual interests and there is a strong sense of trust amongst all. A work environment cannot be healthy without free-flowing communication. To promote the same, at GAVS we pride ourselves on having a flat organizational structure to open new arenas of opportunities for everyone. We also believe that diversity is also a key factor in driving a healthy enterprise. At GAVS' it is our goal to genuinely evolve as among the better places to work for women employees and provide them with an environment that engenders them to 'Lean In'".

A Piece of Advice to Budding Entrepreneurs

"The key thing that budding entrepreneur should look for is a very innovative and entrepreneurial mindset. Their aim should be to create an atmosphere which is going to evolve and help people drive their aspirations and dreams and be able to create value for the customers with whom they operate."

AI-led digital transformation is the plan for future

Talking of the future, GAVS is very optimistic & is comfortably chasing AI innovations to automate success. Highlighting their plans ahead, the firm shares, "We are working on establishing ourselves as an AI focused organization in the current industry scenario with AI-led digital transformation agenda being at the forefront for healthcare and other industries. The AI market has grown by 167% in the last two markets globally. For the BFSI industry, we address risk and fraud management and for the Healthcare sector, we are focused on leveraging AI to improve the holistic health of patients and to drive better health outcomes, while keeping healthcare costs low, further trying to enhance patient care as well as the experience of the caregiver. This is providing us the unique opportunity to genuinely create an impact on the society at large.”

With more optimism, the firm adds, “We at GAVS, want all the IT Managers, CTOs, and CIOs to sleep peacefully and spend their weekends with their families happily by keeping the business-critical applications running without interruptions, using our AIOps platform Zero Incident Framework ™ (ZIF ™). We want to enable the IT operations in all organizations to become more proactive and predictable, reduce the outages to near zero, and increase the service reliability to near 100%.  From our point of view, we would like to be front and center of a projected 21% CAGR in this market globally. With ZIF and our clients' guidance, we are confident of doing so."